Sold me a damaged hat. And then refused to exchange it. They preceded to tell me that they check the hats for damage constantly. And that the damage came after i purchased it. So telling me i was lying. When i took out the hat that evening and realized it was damaged. They have a 30 day return policy and I live 30 min away so I didn't rush to return. I returned 5 days after purchase. And they still refused to exchange. The manager is never there so hiw does he personally check every hat? Very unhappy with this lids location!
The staff were very helpful
Lids is a US Clothing Store based in Rome, Georgia. Lids is located at 226 Martha Berry Hwy, Rome, GA 30165, USA.
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