Love this place! The food is great and I always find everything I need and more at the supermarket
Both my experience of ordering cake at Morelos are bad. First, I ordered a cake for my wedding with specific design I wanted; three layers of cake, no fruits at all... I even sent a picture of what I want and they messed it up. They made a flat cake with fruits. It was very embarassing. I gave them a second chance by ordering a cake for my birthday with half vanilla and half chocolate with no fruits. The lady who took my order actually took notes of what I wanted. When it was time to pick up my cake for my birthday, I went in and was told the baker made the cake but could not do half vanilla and chocolate and only did vanilla because the cake was too small to do half chocolate. A $40 cake is too small? Why the heck can't anyone call me and let me know about this? I almost lost my mind but it was my birthday and I didn't want to argue with anyone. I paid for the cake and once home, I realized there was chocolate in the cake and there were fruits in there. What the heck!!! This is very unprofessional and embarasssing and I will never order anything from there again. NEVER!
It's ok
Terrible customer service in the meat department. Be aware of prices increasing on the spot. When I asked when was the last increase on a type of cut of meat (it always seems to be going up), they said the price had changed the day before but it would go down the next day. Price change for one day? The cashiers are nice and polite, and some produce is cheap. But unfortunately the bad outweighs the good in this case.
Don't get me wrong, the cake tasted really good but why can't anyone get the order RIGHT? I paid to get what I want, NOT what you want!
They are very helpful my nephew had an allergic reaction to something and they found things that would help and even explained what they did. They are very nice and i got excellent service i will shop here again next time i visit rome ga.
Morelos Supermarket Inc is a US Grocery Or Supermarket based in Rome, Georgia. Morelos Supermarket Inc is located at 1931 Shorter Ave, Rome, GA 30165, USA.
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