This place is run by morons. It's not worth getting into how stupid they are, but suffice it to say I was floored by horrible, horrible customer service--not once, but TWICE. I will never set foot in this store again for any reason. Use Dippity Do Da Dogs. They are close in price to Petsense and responsible, intelligent adults work there!
I would not recommend this place. I just got my puppy back from them and they cut all of my puppy's hair off after I told them not to touch her head. They gave the manager the excuse that she jumped whe they were cutting her body. Well what is the excuse for her nose being shaved?????? On top of all of this she has a knot in her tail and black stuff around her mouth!!! What is the excuse for that????? So now I have family coming in from out of town and my sweet puppy has an embarrassing hair cut
Great service in the Groomer's Shop!!! Margaret took care of my dog last week and did a top-notch job. Delainey has done the job before and is also great. You cannot go wrong with either of them. Store is always clean and well-stocked. The store clerks are very helpful and knowledgeable.
Good pet store but the college kids that work there are just there for the pay check. They pretty much stay in the office up front and chat with each other. They have good marked down dog food but when they put stuff on last chance, it isn't on clearance.
Excellent customer service! The groomer shop is very nice and your baby does not have to stay all day so that is a plus!
Petsense Rome is a US Store based in Rome, Georgia. Petsense Rome is located at 2511 Redmond Cir, Rome, GA 30165, USA.
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