Been to this location several times now and have constantly had poor customer service and have gotten my order wrong multiple times. This location does not take the coupons that come in the mail locally. 2/5 stars because the food is warm.
Placed order arrived at window and young girl acted as if she didn't want to take my money. Handed change back almost throwing it to keep from touching me. Rolled her eyes at me. Once she handed my food out she withdrew her hands to her chest as if I was nasty. When I was pulling away from the window then she bucked her eyes like to try me. Didn't understand. I called, got the manager told her black people are not poison. What else could it be. I had done nothing, behaved normal. She had the owner call and he said that ain't it. Your car was smoking and it was making her sick. That made the way she acted ok. Want get another dime of my money. My car did smoke a little. Even so rolling and bucking eyes are just not acceptable. Why didn't she hold her nose? I know why and she do too. I saw her and God did too. Liar! Only gave 1 star because you have to give one to get to site. He was standing next to her, he didn't smell it!
Worst customer service I have ever experienced.. about 2 months ago I had the most terrible experience with the old lady working the window. They left out my fries and did not give me a receipt and the lady called me a liar and cussed at me because I told her she did not give me a receipt and also said, "You are not gonna pull one over me" All I wanted is what I paid for. Also it is a 50/50 on getting your order right. I HATE this Bojangles and would not recommend
Not as good as Calhoun Bogangles! They got my order wrong and I have to go through the drive thru because I'm disabled. I only went there because of a doctor's appointment. Very disappointed.
If you even want half your order right dont even bother going to this bojangles. You wont get anything you asked for and theres no point in complaining because the owner is the one taking the orders and being rude to customers. This place seriously needs to be shut down. The workers are incompetent and drugged out.
Bojangles Famous Chicken N Biscuits is a US Restaurant based in Rome, Georgia. Bojangles Famous Chicken N Biscuits is located at 2915 Martha Berry Hwy, Rome, GA 30161, USA.
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