Extremely poor communication. Pruitt changed my mother's care without notifying me (I am her designated representative and POA), Specific care was ordered by her physician and required in order for her health insurance to provide coverage. As a result of her specific care being discontinued without my knowledge, her insurance coverage was denied. Pruitt continued to send extremely large bills for the time my mother was there, but wasn't being treated as required. When I attempted to discuss this with Pruitt and seek proper resolution, Pruitt did not respond and for weeks I was stone-walled/ignored. I finally mailed a letter to the VP in Norcross (Steve Sheets). He did not respond, but rather the administrator in Rome emailed me and said he would look into it. Have not heard back from him yet. I've filed complaints with BBB and other regulatory agencies,
My Dad was here for 8 weeks. He did a rehab and antibiotic treatment for mrsa that he got during surgery from floyd....pruitt was great to him and family....His doctors didn't follow him thru treatment. ..pruitt did what they had to....thanks!...dad seeing Emory docs now....going great...actually having hip surgery today!
Pruitthealth Rome is a US Hospital based in Rome, Georgia. Pruitthealth Rome is located at 2 3 Mile Rd NE, Rome, GA 30165, USA.
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